Returns & Exchanges

At Monos Australia, we want you to love your fashion finds, which is why we offer a 30-day return window for all unworn items in their original packaging. We provide easy returns and exchanges to ensure your shopping experience remains as seamless as our designs.

1

Initiate Your Return

Visit our online returns portal and enter your order number and Australian postcode to start the process.

2

Prepare Your Package

Securely pack the items in their original box with all tags attached and include the printed return authorization slip.

3

Ship It Back

Attach the prepaid shipping label provided via email and drop your parcel off at any Australia Post location.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund or store credit will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing